THE ROLE OF ICTS IN RECORDS CREATION AND DISSEMINATION

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International Journal of Business, Economics and Management

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Annual Review of Information Science and Technology

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ESARBICA Journal: Journal of the Eastern and Southern Africa Regional Branch of the International Council on Archives

Many public sector organisations are struggling to properly manage their electronic records. The effective management of such records and their accessibility is crucial for the functioning of the public sector and provides citizens with evidence of that functioning. Recently, numerous public sector organisations have adopted newly developed technological tools to manage records, while some departments are still in the process of gradually introducing these. Electronic records are created through various information systems in government organisations but for them to be of full advantage in the realm of governance, they need to be carefully managed. Public sector organisations are positioning themselves to do just that by applying innovative mechanisms to deal with their records. An electronic records management system is expected to provide an integrated, efficient management of the records produced and stored in contemporary organisations. However, it is not a silver bullet to fix .

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Global Scientific Journals

Although Local Government Authorities (LGAs) in Tanzania are increasingly adopting Information and Communication Technologies (ICTs) in performing their duties, they still experience practical problems with regard to adequate and systematic long-term management of the e-records they generate, capture or receive. This study assessed challenges that LGAs face in the management of the e-records they generate to ensure continued access and use. To collect data, this study used survey. Data were analysed using descriptive statistics. Factor Analysis with corresponding mean value was used to identify the ERM challenges in LGAs. The findings show that, despite the increased use of ICTs, LGAs lack a clear strategy for e-records management (ERM). The study revealed contradictory perception of ERM among the top management, IT personnel, records professionals, secretaries and other staff in LGAs. This has resulted to the development of computerized systems without the involvement of records professionals. Consequently, the e-records generated by LGAs are considered as an integral part of ICT activities and are assigned to IT personnel who are not record management professionals. E-records are left without legal protection, professional and top management support. In many LGAs the management of e-records for continued access and use is accorded low priority and is not guided by ERM policy, professional and legal requirements or standards. Based on the findings, the intervention programmes with involvement of records professionals who are technically well versed in record management, IT personnel and other stakeholders should be undertaken. ERM should have legal, managerial and budgetary support.

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Mousaion: South African Journal of Information Studies

This study sought to assess electronic records (e-records) readiness at the Ministry of Labour and Home Affairs (MLHA), Gaborone, Botswana, within the purview of the implementation of an e-records management solution – the National Archives and Records Management System (NARMS). The assessment was done using tenets derived from the existing International Records Management Trust (IRMT) E-records Readiness Tool. The assessment examined the national legal and policy framework, compliance with policies, standards, tools, procedures and responsibilities for records management, e-records management products and technologies, resource capacity and training for records management staff, internal awareness of records management programme and the level of management ownership on e-records management. The study largely adopted a qualitative approach, but used methodological triangulation of both qualitative and quantitative data collection methods, with a case study research design. Data wa.

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Guto, R & Jumba, A. H. (2021). Relationship between Electronic Records Management and Public Organization Credibility: Critical Analysis of Literature Review. Journal of African Interdisciplinary Studies, 5(3), 52 – 67.

Relationship between Electronic Records Management and Public Organization Credibility: Critical Analysis of Literature Review By Guto Richard Chuka University,Kenya Correspondence Email: rguto@chuka.ac.ke And Jumba A. Hillary Kenya Methodist University, Kenya hillary.jumba@kemu.ac.ke Abstract Record management is a function that has significant potential in supporting credibility only if its principles and values are implemented.Electronic records management practices bring about transparency, accountability, continuity and improved service delivery. The purpose of this article was to show the cordial relationship between electronic record management and public organization credibility. The article adopted a systematic review through content analysis that harnessed online information resource through data mining method.The information resources used were the most current to enhance currency and new trends in electronic record management. Through content analysis the study found out that there is a clear cordial relationship between electronic record management and public organization credibility and concluded that electronic records needs to be created and used diligently to enhance accountability and good governance. The article recommends that:Organization needs to fully utilize electronic records management systems(ERMS); Public organization need to develop policies specifically focused on records administration and management and lastly organization need to build up a team that has required skills in managing records due to constant change in technology. Key words: Critical analysis, Electronic records management, Organization credibility, Public organization, Relationship

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Government is the largest collector and disseminator of records and documents in Sub Saharan Africa (SSA). Traditionally, the bulk of the information has been paper-based. The advent of information technology brought about digital formats. Plans for ensuring the survival of digital information are inadequate. In fact, instances have been reported whereby vital digital information has been lost as result of obsolete technologies. Strategies for managing digital documents over time in order to ensure that they are retrievable and usable must be developed. Skills development and collaboration with countries that have made advances in digital preservation will also be decisive. Background Government is the largest producer of records and documents. In fact, information is government’s most critical resource. Government needs information to manage national resources, execute national functions, measure performance and deliver services. 2 Most of the information produced by government is .

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